Return & Exchange Policy

At Zab & Co., we want you to love your purchase! Each order is important to us, and we want you to feel confident shopping with our small business.

​

Returns & Exchanges

Due to the nature of our products, all sales are final. We do not accept returns or exchanges for reasons such as a change of mind, incorrect selection, or personal preference.

​

Damaged or Defective Items

Your satisfaction matters to us! If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at our business contact email. Include your order number and clear photos of the item and packaging so we can review the issue and help make it right. Approved claims may qualify for a replacement, repair, or refund, depending on the circumstances.

 

Personalized & Engraved Items

All personalized, custom-engraved, and made-to-order items are final sale and cannot be returned or exchanged unless the item arrives damaged, defective, or was incorrectly made due to an error on our part. Please carefully review all spelling, personalization details, and selections before placing your order.

 

Shipping

Shipping charges are nonrefundable except where required by law or when applicable to an approved refund.

 

Questions?

We’re happy to help! If you have a question or concern about your order, please contact us through our website.

 

Thank you for supporting Zab & Co. and shopping small!